Information We Collect
When you request service through our website, we collect the information you provide: your name, phone number, email address, city, the service you are interested in, and any details you share about your plumbing problem. We also collect the page you submitted the form from so we can respond with the right context.
Like most websites, we may collect basic technical information such as browser type and pages visited to understand how the site is used.
How We Use Your Information
We use your contact information for one purpose: to respond to your service request, schedule work, and communicate with you about your plumbing project. By submitting a request form, you agree that Reliable Rooter & Plumbing, Inc. may call or text you about your request. Message and data rates may apply.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How We Store and Protect Information
Service requests are stored securely and are accessible only to our office staff and technicians who need them to serve you. We keep records of past work so we can reference your service history when you call us again.
Third-Party Services
Our website embeds a Google Map of our Costa Mesa location and links to our profiles on Google, Facebook, and Yelp. Those services have their own privacy policies that apply when you interact with them.
Contact Us
If you have questions about this policy or want us to update or delete your contact information, call us at (949) 673-5600 or visit us at 2925 College Ave #A12, Costa Mesa, CA 92626.